By Asking us to Process your order, you are agreeing to abide by the terms outlined on this page. Quick Links
Pricing Policies
ALL OUR PRICES LISTED ON THE WEBSITE INCLUDE TAX we hope this makes it easier for you to calculate the total cost of your goods. We do require receipt of payment prior to shipment of orders.
Postal/Freight Options
We offer one option for shipping your order, it's a flat fee of Domestic shipping $5.00, International $7.00, per item.
Delivery Times
We aim to ship your order out within 48 hours of receiving notification of payment. Please be mindful that from August to December, this time may increase due to the volume of orders. We will notify you via email if there are any expected delays.
| Shipping Method | Max Weight | West Coast TT | Rest of USA TT | Outside of USA TT |
|---|---|---|---|---|
| USPS Mail Standard | up to 3 lbs | 1-5 days | 5-15 business days Allow extra time for remote areas |
5-15 business days Allow extra time for remote areas |
Remember to include our 24-48 hour turnaround time in your delivery calculation. If you need a RUSH order, PLEASE PLACE YOUR ORDER VIA THE WEBSITE AND THEN call us on (909) 237 1108 to arrange urgent shipping. |
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The table above gives APPROXIMATE times as it does take longer to reach places further East of the Rockies han it does for parcels to arrive in Los Angelos.
Payment Options
We do not offer credit accounts to our customers and require payment prior to shipment of goods.
Credit Card
We accept either Visa, Mastercard or Discover.
We use a SECURE SERVER - this means it is safe for you to enter your details via the website.
However, if you wish to send these details separately, FOR YOUR SECURITY DO NOT SEND CREDIT CARD DETAILS VIA EMAIL. Please quote your Order Number and Name, when phoning or faxing (909) 237 1108. We request this be done as soon as possible after placing your order to expedite shipment. We will link your order to your Credit Card details and then process it.
Money Orders and Certified Checks
We are happy to accept money orders and certified checks from our customers.
Please make them out to:
Andy Schwarm
These can be sent to:
Trick Video11408 Cactus Ave
Bloomington, CA 92316
United States
How to place an Order
We offer the following ordering options for your convenience
Online Shop The fastest and easiest way of placing your order is through our shopping trolley. This will provide both of us with a written copy of the order, thereby eliminating errors and misunderstandings. Please note, the products contain drop down arrows so you can choose which format you want your video.
To use our shopping trolley:
- Click the link on the toolbar
- Click for more info on the product
- Drop down the arrow to choose which video format you prefer
- Click "buy now"
- Click "Check Out"
Telephone
Call us during office hours (9am - 4pm, Moday - Friday, Pacific Time) on:
(909) 237 1108
Personal Shoppers/Collection of Orders
We are happy for local customers to collect their orders by prior arrangement. We would appreciate it if you advise us your known requirements PRIOR to arrival, and then your goods can be packed ready for you.
We would like to prepare your order prior to your arrival if possible, so that you can avoid having to wait too long – you can of course change items or add to your order once here.
International Orders
We do ship internationally and a Packaging and Handling fee of $2.00 will be charged. Orders will be shipped via United States Postal Service.
Additions to Orders
Depending on how far your order has progressed, we may be able to add to your order - for personal shoppers this is not usually a problem. However, for mail order, once sealed, or packed, we are usually unable to add additional items. We may have to treat the new items as a new order, pack these in a separate box, and charge separate postal rates for the additional items. We cannot unpack a parcel that's already properly packed to add new items to the order. We will of course endeavour to include an item if the order has not been packed. We usually ship within 24 hours of receiving payment, often sooner than this. We thank you for your understanding.
Processing Times
Your parcel will usually leave our premises within 2 working days of you placing your order and receiving your payment. However, orders are often shipped sooner than this. If not, we will contact you via email to let you know of any delay.
No Packaging and Handling Charges
You still pay no packaging or handling charges, as this is our gift to you.
Quality of Our Products
We take every care to ensure what we sell is of a high quality. We make every effort to place a full and accurate description and/or graphic on the website, but if you feel there is a problem, please contact us immediately you receive your order or within 2 working days.
Return Policy
Due to the nature of our products we regret we do not accept return of goods. Unless it's physically defective product you can claim a replacment of the same product.
Copyright
All material and content on this site is the exclusive property of Trick Video (Unless otherwise credited) and is protected by USA and International copyright and other intellectual property laws.
The copyrighted material and content within this site may not be reproduced by any individual or entity, in whole or in part in any form whatsoever without the prior express written consent of Trick Video.
Any other use, including the reproduction, modification, downloading, transferring or creation of derivative works, distribution, transmission, republication, or display of the copyrighted material and content on this site is strictly prohibited and will be fully prosecuted to the fullest extent of the law.
Postal Address
Trick Video11408 Cactus Ave
Bloomington, CA 92316
United States
If you wish to have us contact you by Email, please allow our address through your Spam Filter:
send us an email.
Catalogue
We do not offer a printed catalogue at this time. We have a complete list of available products from the link on the Home Page of our website. If you are having trouble finding the item, we have a website search engine located at the top of the page to assist you.All specials and stock levels are maintained on the website so that they are always up to date.
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